PRIVACY NOTICE
Manheim Self Storage LLC (“Manheim Self
Storage”, “we”, “our”, or “us”) is a storage unit
facility that rents storage space to customers on a monthly basis in a variety
of different sizes.
Manheim Self Storage respects and is committed
to protecting your privacy. That is why we have adopted this Privacy Notice.
This Privacy Notice lets you know how and for what purposes we are collecting,
processing, and using your Personal Information (as defined herein). We pledge
that we will take reasonable steps to ensure that your Personal Information and
Usage Information (as defined herein) will only be used in ways that comply
with this Privacy Notice.
This Privacy Notice applies to any web page,
mobile application, blog, third party social media site, email list, onsite
electronic data collection, generic information, and Personal Information
collected and/or owned by us, including but not limited to the Manheim Self
Storage website, located at https://www.manheimselfstorage.com/. This Privacy Notice is in effect no matter
the method of collection (such as by mail, facsimile, sign-up/sign-in page,
survey, or some other promotion), including collection through our website and
any online features, products, services, and/or programs we offer
(collectively, the “Web Properties”). Manheim Self Storage will treat
any offline collection, uses, and disclosures of your Personal Information
consistently with our online privacy practices set forth in this Privacy
Notice.
Types of Information Collected
Manheim Self Storage, and any third party that
we engage for the purpose of administering, operating, hosting, configuring,
designing, maintaining and providing support for our Web Properties, and to
offer you our services and products, may collect two types of information when
you visit the Web Properties: Personal Information and Usage Information.
Personal Information: The types of information that Manheim
Self Storage collects may include, among other things, the following categories
of information (collectively, “Personal Information”):
· contact information (g., name, phone
number, email address, mailing address);
· password, and security questions and answers;
· bank account and credit/debit card numbers;
and
· other information specific to you.
Usage Information: The types of usage information that Manheim Self Storage
collects may contain generic information about you when you visit the Web
Properties, which may include, among other things, the following categories of
information (collectively, “Usage Information”):
· Internet Protocol (or IP) address or device ID/UDID,
protocol and sequence information;
· browser language and type;
· domain name system requests;
· browsing history (such as, time spent at a
domain, time and date of your visit and number of clicks);
· http headers, and operating system and
fingerprinting data; and
· aggregated information.
How Information is Collected
We may collect Personal Information and Usage
Information about you from the following sources:
· the correspondence you and others send to us;
· information we receive from you through the
Web Properties and as a result of your use of our services, for example, when
you sign up to rent a storage unit;
· information about your transactions with, or
services performed by, us, our affiliates or nonaffiliated third parties;
· information we receive from your computer or
mobile device;
· information we receive from our partners or
service providers; and
· information we receive from other sources, as
permitted by applicable laws, rules and regulations.
We may allow you to
use a user account created on our portal to access and use certain features of
the Web Properties. For example, we will create a user account for you when you
log in to rent or reserve a unit. We collect Personal Information and Usage Information
from you when you create an account and rent a unit.
We may from time to time send you email
communication with information about one or more of our Web Properties.
Additional Ways Usage Information is Collected
We may also collect Usage Information from you
in the following ways:
Browser Log Files. Our servers automatically log each visitor to
the Web Properties and collect and record certain browsing information about
each visitor. The Usage Information includes only generic information and
reveals nothing personal about the user.
Cookies: From time to time, we may use “cookies” to
keep track of your visit and your use of the Web Properties. A cookie is a
small piece of data that your browser stores on your computer’s or device’s
hard drive and is used to collect information, such as identifying those areas
of the Web Properties that you have visited in the past in order to enhance
your next visit to the Web Properties. You can choose whether to accept cookies
by changing the settings of your browser, but some functionality of the Web
Properties may be impaired or not function as intended if you choose not to
accept cookies.
Web Beacons: Some of our web pages and electronic communications may
contain images, which may or may not be visible to you, known as Web Beacons
(sometimes referred to as “clear gifs”). Web Beacons collect only limited
information that includes a cookie number; time and date of a page view; and a
description of the page on which the Web Beacon resides. We may now or in the
future carry Web Beacons placed by third party advertisers.
Unique Identifier: We may assign you a unique internal
identifier to help keep track of your future visits. We use this information to
gather aggregate demographic information about our visitors, and we use it to
personalize the information that you see on the Web Properties and some of the
electronic communications you receive from us. We keep this information for our
internal use.
Use of Collected Information
Information collected by Manheim Self Storage
may be used for the following primary purposes:
· To provide products and services to you or any
affiliate or third party who is obtaining services on your behalf or in
connection with a transaction involving you.
· To improve our products and services.
· To personalize your experience on the Web
Properties.
· To communicate with you and to inform you
about Manheim Self Storages’, our affiliates’ and third parties’ products and
services, jointly or independently.
When Information Is Disclosed
We might disclose Personal Information and/or
Usage Information when required by law or in the good-faith belief that such
disclosure is necessary:
· To comply with legal processes and applicable
law.
· To enforce this Privacy Notice.
· To take precautions against liability and
respond to any claim that any information provided by you violates the rights
of a third party.
· To assist government enforcement agencies.
· To protect our rights, property, or the safety
or the rights, property, or personal safety of our visitors and the public,
which includes exchanging information with other companies and organizations
for the purposes of fraud protection and credit risk reduction, and, if
required by law, disclosing information to U.S. federal and state governmental
agencies.
· To investigate potential unauthorized access
or misuse of the Web Properties.
· To otherwise enforce or apply our Website
Terms, Manheim Self Storage Web Site Agreement, and other agreements.
We maintain reasonable safeguards to keep your
Personal Information secure. When we provide Personal Information to our
affiliates or third party service providers as discussed in this Privacy
Notice, we require that these parties agree to process such information in
compliance with our Privacy Notice or in a manner that complies with applicable
privacy laws. The use of your information by a trusted business partner may be
subject to that party’s own privacy notice.
We may now or in the future share Usage
Information with third parties to demonstrate the usage patterns for
advertisements, content, functionality, promotions, and/or services on the Web
Properties and/or on third party websites, or as we otherwise see fit,
consistent with applicable law. Non-personally identifiable information, in an
aggregated, anonymized form, such that you are not individually identified, may
be provided to other parties for marketing, advertising or other uses, as we
see fit.
We may also transfer your Personal Information
to third parties, including our hosting partners and other trusted third
parties who assist us in operating the Web Properties, pursuant to the terms of
this Privacy Notice. For example, we may use a third party service provider to
manage our email lists and to send you emails on our behalf.
We reserve the right to transfer your Personal
Information, as well as any information about or obtained from you, in
connection with the merger, sale or other disposition of all or part of our
business and/or assets, or in the event of our bankruptcy, reorganization,
insolvency, receivership, or an assignment for the benefit of our creditors.
You expressly agree and consent to the use and/or transfer of the foregoing
information in connection with any of the above described proceedings. We cannot
and will not be responsible for any breach of security by any third parties or
for any actions of any third parties that receive any of the information that
is disclosed to us.
We may disclose your Personal Information for
any purpose disclosed by us when you provide the information. We may also
disclosure your Personal Information with your permission or as directed by
you.
Password and Security
For certain features available through the Web
Properties, including creating an account and/or making an online payment, we
may require the use of encryption technologies provided for your protection. We
use reasonable precautions to protect the privacy of your password and user
account information and to ensure that information collected through the Web Properties
is not lost, misused or altered inappropriately by administering security
measures. You are ultimately responsible for protecting your password and
account information from disclosure to third parties, and you are not permitted
to circumvent the use of required encryption technologies.
While we may provide certain encryption
technologies and use other reasonable precautions to protect your confidential
information and provide suitable security, we do not and cannot guarantee or
warrant that any information transmitted through the Internet is secure, or
that such transmissions are free from delay, interruption, interception or
error.
Information from Children
The Web Properties are meant for adults. We do
not collect Personal Information from any person that we know to be under the
age of thirteen (13) without permission from a parent or legal guardian.
Specifically, the Web Properties are not intended or designed to attract
children under the age of thirteen (13).
You affirm that you are over the age of
eighteen (18), or are an emancipated minor, or possess parental or legal
guardian consent, and that you will abide by the terms of this Privacy Notice.
Parents and legal guardians should be aware
that this Privacy Notice will govern our use of Personal Information, but also
that information that is voluntarily given by children – or others – in email
exchanges, bulletin boards, or the like, may be used by other parties to
generate unsolicited communications. We encourage all parents and legal
guardians to instruct their children in the safe and responsible use of their
Personal Information while using the Internet. THE WEB PROPERTIES ARE NOT
INTENDED FOR CHILDREN UNDER THIRTEEN (13) WHO ARE UNACCOMPANIED BY THEIR
PARENT(S) OR LEGAL GUARDIAN(S).
Privacy Outside the Web Properties
The Web Properties may now or in the future
contain links to other websites, and may contain advertisements of third
parties. Manheim Self Storage is not and cannot be responsible for the privacy
practices or the content of any of those other websites. Please check with
those websites in order to determine their privacy policies and your rights
under them.
We may use the services of third party service
providers, for example to process payments and other transactions or to send
you emails and newsletters. By using our Web Properties, you grant us all
necessary rights and consents under applicable laws to disclose to our third
party service providers – and/or allow those third party service providers
to collect, use, retain and disclose to us – any Personal Information for
purposes of providing services to you, including data that we may collect
directly from you using cookies or other similar means.
European Union Users
The Web Properties and our products and
services are hosted in the United States and are governed by United States law.
If you are using the Web Properties or our products or services from outside
the United States, please be aware that your Personal Information may be
transferred to, stored, and processed in the United States where our servers
are located and our central database is operated. The data protection and other
laws of the United States and other countries might not be as comprehensive as
those in your country. By using the Web Properties or our products and
services, you consent to your Personal Information being transferred to our
facilities and to the facilities of those third parties with whom we share it
as described in this Privacy Notice.
Choices with Your Personal Information
Whether you submit any Personal Information to
us is entirely up to you. You are under no obligation to provide any Personal
Information to us. However, this information is essential for the provision and
quality of some of the services that we offer to you, so we cannot provide you
with certain services or provide you with access to certain features if you
choose to withhold requested information, for example providing features that
require your payment information.
You may choose to prevent us from disclosing
or using your Personal Information under certain circumstances (“opt out”).
You may opt out of any disclosure or use of your Personal Information for
purposes that are incompatible with the purpose(s) for which it was originally
collected or for which you subsequently gave authorization by notifying us by
one of the methods at the end of this Privacy Notice, or by following the
procedures set forth in an electronic communication from us, if applicable.
Furthermore, even where your Personal Information is to be disclosed and used
in accordance with the stated purposes in this Privacy Notice, you may elect to
opt out of such disclosure to and use by a third party that is not acting as
our agent. There are some uses from which you cannot opt out, such as to
provide products, features or services that you have requested from us.
Access and Correction
Please contact us in the manner specified at
the end of this Privacy Notice to access your Personal Information in our
possession and correct inaccuracies of that information in our records. We ask
individuals to identify themselves and the information requested to be accessed
and amended before processing such requests, and we may decline to process
requests in limited circumstances, as permitted by applicable laws, rules and
regulations. This includes requests to remove information from our system. We
can mark information as “do not use” upon request but we cannot remove it from
our system to preserve transaction history. We are not responsible or liable
for the content, privacy policies, or practices of third parties.
Your California Privacy Rights
Under California’s “Shine the Light” law,
California residents who provide certain personally identifiable information in
connection with obtaining products or services for personal, family, or
household use are entitled to request and obtain from us (once per calendar
year) information about the customer information that we shared (if any) with
other businesses for their own direct marketing uses. If applicable, this
information would include the categories of customer information and the names
and addresses of those businesses with which we shared customer information for
the immediately prior calendar year.
To obtain this information, please send an
email to manheimselfstorage@gmail.com with “Request for California Privacy
Information” in the subject line and in the body of your message. We will
provide the requested information to you at your email address in response.
Please be aware that not all information sharing is covered by the “Shine the
Light” requirements, and only information on covered sharing will be included
in our response.
Notice to California Residents
Under California Civil Code Section 1789.3,
California residents who use the Web Properties are entitled to the following
consumer rights notice: If you have a question or complaint regarding the
services or products provided through the Web Properties, please send an email
to manheimselfstorage@gmail.com. You may also contact us by writing to 60 Doe
Run Road, Manheim, PA 17545 or by calling us at 717-925-7477. California
residents may reach the Complaint Assistance Unit of the Division of Consumer
Services of the California Department of Consumer Affairs by mail at 1625 North
Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916)
445-1254 or (800) 952-5210.
“Do Not Track” Signals
Note that your browser settings may allow you
to automatically transmit a “Do Not Track” signal to websites and online
services that you visit. Like many websites and online services, Manheim Self
Storage currently does not alter its practices when it receives a “Do Not
Track” signal from a visitor’s browser. To find out more about “Do Not Track,”
you may wish to visit www.allaboutdnt.com.
Your Consent to This Privacy Notice
By using the Web Properties, you consent to
the collection and use of your information (including Personal Information) by
us as specified above or as we otherwise see fit, in compliance with this Privacy
Notice, unless you inform us otherwise by means of the procedure identified
below. If we decide to change this Privacy Notice or some part of it, we will
make an effort to post those changes on this web page so that you will always
be able to understand what information we collect, how we use that information
and under what circumstances we may disclose that information to others. Your
use of the Web Properties following our publication of any amendment of this
Privacy Notice will signify your assent to and acceptance of its revised terms
for all previously collected information and information collected from you in
the future. We may use comments, information or feedback that you may submit in
any manner that we may choose without notice or compensation to you.
If you have questions, would like to access
your Personal Information, or want to opt out of certain information sharing,
please send your requests to:
Manheim Self Storage
60 Doe Run Road
Manheim, PA 17545
Phone: 717-925-7477
Email: manheimselfstorage@gmail.com
Copyright © 2021. Manheim Self Storage LLC.
All Rights Reserved.
Effective as of: November 1, 2021